Friday, July 27, 2007

What Makes A Team Extraordinary

At QPC Inc., we facilitate your team's awareness and understanding of the way it achieves results. From our many years of facilitation and teambuilding experience, we know what makes a team extraordinary - and what doesn't. And while the subject and writings of teams, team work, and team building are extensive, we have narrowed the characteristics of an extraordinarily successful team to having a few common elements:

A clear vision
Open and clear communication
Cooperation
A positive atmosphere
Managed conflict
Effective decision-making
Shared leadership

We can help your team move to higher levels of performance! Please contact us for further information or if you have any questions. Check out this site or visit our other pages to learn more about QPC, Inc. and to make your teams truly extraordinary.

Extraordinary Teams Have:

A Clear Vision

An extraordinary team has a clear vision of its desired result, purpose, direction and goals. The extraordinary team recognizes the diverse roles and unique contributions that each member brings to the team, both job-related and in other areas such as organizing, clarifying, creating, team building. You'd be surprised at how many people don't know why they are doing certain activities, but with an extraordinary team, everyone is pulling in the same direction for success and each person contributes to the overall success.

Open and Clear Communication

Poor listening, poor speaking, and the inability to provide constructive feedback can be major roadblocks to team progress. For success, team members must listen for meaning, speak with clarity, engage in dialogue and discussion, and continually provide feedback to each other.

Please don't confuse talking with communication. We all know people who talk alot and say nothing. In an extraordinary team, people not only talk, but they participate in a meaningful fashion. Each individual contributes when appropriate.

Cooperation

There is a real feeling of cooperation in an extraordinary team. Since the team members know that they need each others' skills, knowledge and expertise, they can build or produce something together that they could never do separately. There is a sense of belonging and a willingness to make things work for the good of the whole team.

A Positive Atmosphere

In an extraordinary team, people are comfortable enough with each other to be creative, take risks and make mistakes. There is a climate of trust and openness. Members of the team are committed and involved. It also means you hear plenty of laughter and the team members enjoy what they are doing.

Managed Conflict

Extraordinary teams have conflict too! Only the team members just make sure that their problems aren't swept under the rug. It's only natural that some folks deal with conflict by competing to have their opinions heard, while others accommodate stronger team members or just avoid the conflict altogether. The extraordinary team manages the conflict - generating light about the issues rather than beat up on each other over positions. They see conflict as a healthy way to create new ideas and to solve difficult problems.

Effective Decision-Making

Extraordinary teams are aware of and use many methods to manage conflict and arrive at difficult decisions. Consensus is often touted as the best way to make decisions in a team environment - and it is in many cases - but the team doesn't get stuck using just one method, but uses other appropriate methods like command decision, expert decision, majority vote, minority control, or command decision with input, depending on the time available, the amount of commitment and resources required.

Shared Leadership

And finally, the litmus test of an extraordinary team is whether the "leader" is a good coach and teacher, shares responsibility and the glory, is supportive and fair, and creates that climate of trust and openness. This leadership role shifts at various times, and in the most productive teams, it is difficult to identify the leader during casual observation.

http://www.extraordinaryteam.com/extra.shtml 

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